We want you to be satisfied with your purchase. If you’re not happy, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item is unused and in original condition
  • The item is in original packaging
  • The request is made within 7 days of delivery

2. Non-Returnable Items

We do not accept returns for:

  • Used or worn items
  • Damaged items (caused by customer misuse)
  • Clearance or sale items (if applicable)

3. Damaged or Incorrect Items

If you receive a defective or wrong item:

  • Contact us within 48 hours of delivery
  • Provide photos as proof

We will arrange a replacement or refund.

4. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method

5. Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping charges are non-refundable

6. Exchanges

We only replace items if they are defective or damaged.

7. Order Cancellation

Orders can be cancelled within 12 hours of placing the order. After that, cancellation may not be possible.

8. Contact Us

For returns or refunds, contact:
Email: support@titanstrives.com